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Stand: 23.03.2026 02:28:43

Incidents

 2026-03-11 12:00

KIT mailbox: Exchange connection problems – Investigation into the causes is ongoing - Further disruptions possible


DescriptionUPDATE, 11 March 2026, 3 p.m.

urgent analysis work is taking place to analyse past connection problems with KIT's Exchange servers.

The SCC is looking for a sustainable solution so that the problem does not catch us off guard again.



Unfortunately, these analyses are urgent and necessary during operation, which means that further connection problems with the Exchange service are to be expected.

The SCC is monitoring any connection problems that arise and will endeavour to resolve them immediately.

Feedback from users has shown that not all mail clients appear to be affected equally.

Thank you for your understanding.

Your SCC Service Team

_ _ _

Announcement from 10 March 2026, 8:00 a.m.

Exchange connection problems with local Outlook on Windows.
Workaround: use owa.kit.edu
Affected usersKIT Users
WorkaroundUse Outlook Web Access (OWA) at owa.kit.edu in your web browser or other mail clients. This may enable the connection to the Exchange Service.
Exists since2026-03-11 12:00

Maintenance