2026-03-11 12:00
KIT mailbox: Exchange connection problems – Investigation into the causes is ongoing - Further disruptions possible
| Description | UPDATE, 11 March 2026, 3 p.m. Analysis work is taking place to analyse past connection problems with KIT's Exchange servers. The SCC is looking for a sustainable solution so that the problem does not catch us off guard again. Unfortunately, these analyses are urgent and necessary during operation, which means that further connection problems with the Exchange service are to be expected. The SCC is monitoring any connection problems that arise and will endeavour to resolve them immediately. Feedback from users has shown that not all mail clients appear to be affected equally. Thank you for your understanding. Your SCC Service Team _ _ _ Announcement from 10 March 2026, 8:00 a.m. Exchange connection problems with local Outlook on Windows. Workaround: use owa.kit.edu |
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| Affected users | KIT Users |
| Workaround | Use Outlook Web Access (OWA) at owa.kit.edu in your web browser or other mail clients. This may enable the connection to the Exchange Service. |
| Exists since | 2026-03-11 12:00 |
2026-04-16 20:00 - 2026-04-17 13:00
Mailversand: kit.edu listed on URL-Blocklist, emails partially detected as spam - FIXED
| Description | Our domain "kit.edu" was temporarily listed on the “SpamEatingMonkey” blocklist. Since we also use this blocklist for spam detection, some emails sent within KIT were rejected or moved to the spam folder. Affected users whose emails were moved to the spam folder will be notified separately and asked to resend the emails if necessary. For rejected emails, users receive an automatic rejection message immediately after sending. Therefore, they will not be notified again. |
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| Affected users | all |
| Existed since | 2026-04-16 20:00 |
| Fixed since | 2026-04-17 13:00 |
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