Decision support chat
Instant messaging is fast, informal, short and precise. During a presentation, questions can be asked or additions made in the parallel chat without disrupting the flow of the presentation. The chat can be supervised by a lecture assistant, making the chat function an important complement to video conferencing systems.
If you want to use chat as a communication channel independent of videoconferencing, make sure that your community is familiar with the tool and is aware of the chat communication.
|Access for external users
|Integration with Outlook
1:1 chat, chat in teams/groups, chat accompanying video conference
|Considerrisk/protection of content
|only during videoconference
|BigBlueButton or DFN-Conf
|Considerrisk/need for protection of content
1:1 communication, predefined distribution lists, individual distribution lists, replies "to all"
|Useencryption when sending sensitive data
predefined participants in open or moderated lists
|useencryption when sending sensitive data
|Instant messaging with 1:1 communication, public and private chat rooms
|Considerrisk/protection needs for content