CSM - Client and Service Management

The CSM (Client and Service Management) department is responsible for the centralized provision and administration of IT workstations. It employs a process-oriented client management approach that ensures user end devices are administered in a standardized, efficient, and secure manner. In particular, it centrally manages the systems for administration workstations and provides flexible operating models for departments.

The CSM department also houses the public relations contact person. This person coordinates the SCC-wide cross-functional task of public relations and communication and implements it in collaboration with the other departments as well as KIT’s Press and Public Relations office.