Announcements

News about the SCC offer: Service News
Report malfunction: via ITB or the SCC ticketing system.
 In case of failure of this website: scc.fail
Please note! To view all incidents, planned maintenance, or internal KIT notices at the SCC, you must be logged into the KIT intranet. If you are a KIT member, log into the KIT intranet via remote access (VPN).
Stand: 16.06.2026 20:31:57

Incidents

 2026-05-14 19:00

Functionality in OWA may be limited


DescriptionMitigation for Exchange Server vulnerability (critical zero day exploit) causes issues. These restrictions are temporary until a regular security update is released.

- OWA Print Calendar functionality might not work. As a workaround copy the data or screenshot the calendar you want to print or use Outlook Desktop client.
- Inline images might not display correctly in the recipients OWA reading pane. As a workaround, send images as email attachments or use Outlook Desktop client.
- Published calendars might not work with error 500.
- OWA light https://support.microsoft.com/en-us/office/learn-more-about-the-light-version-of-outlook-2aec8c2d-da48-4707-ba37-c800e1c284cd) does not work properly. ==> Users are unable to switch back to standard version of OWA. We will make the necessary changes for all affected users on the server side.
Affected usersUsers using https://owa.kit.edu
Exists since2026-05-14 19:00
 2025-01-01 00:00

Zentraler Fileservice: Long-term, sporadic latency issues in the file service


DescriptionFor some time now, we have been observing, in isolated cases, increased latencies when accessing the file service via the CIFS / SMB protocol. The first report of disruptions related to data access over CIFS / SMB was received in August 2025. It is no longer possible to determine precisely when the issue initially started; however, recorded data suggests that the problem has existed since at least January 2025.
In addition, issues occur with connections using the NFSv3 and NFSv4 protocols. These issues are not directly comparable to the SMB problems, as they occur randomly (for short periods of time) across all nodes and then resolve on their own.
We will provide updates on relevant progress as well as any identified measures.
We ask the affected users for their understanding and thank them for their patience.
Affected usersSVC: KIT-Datenablage (persönliches Verzeichnis)
SVC: KIT-Datenablage (OE-Verzeichnis)
SVC: KIT-Datenablage (für Studierende)
SB: bwSync&Share
SVC: Print & Plot
SVC: Print & Plot - Extras
SVC: Web Site Management (WSM)
SVC: ILIAS Lernplattform
SVC: bwJupyter - der JupyterHub für die Lehre
WorkaroundAt this time, no workaround is available. Resolving the issue has the highest priority, and we are working intensively on a sustainable solution.
Exists since2025-01-01 00:00

Maintenance

  2026-06-16 00:00 - 2026-06-17 23:00

Campus North: SCC Service Desk: Moving into Building 141 (Administration Building)


SCC Service Desk – WE’RE MOVING!

From 18 June 2026, you will find our helpdesk and poster collection point in the CENTRAL administration building on Campus North.

NEW Location
North Campus, Building 141 (Administration Building)

Information Desk: Building 141, Ground Floor, Room 132
Poster Collection: Building 141, Ground Floor, Room 125


PLEASE NOTE
During the move on 16 June & 17 June 2026, the advice desk at Campus North will be CLOSED.
The plotters with poster output will also be unavailable on these two days.


_ _ _
Old location until 15 June 2026, North Campus, Building 441/442
Consultation counter: Building 441, Ground Floor, Room 165
Poster collection: Building 441, Ground Floor, Room 167b
Stand: 16.06.2026 20:31:57

Announcements

 2026-06-16 14:18

SCC Service Desk consultation counters CN and CS will be closed on the company outing day (June 24, 2026)


Dear KIT Members,

we would like to inform you that our SCC Service Desk consultation counters on Campus North and Campus South will be closed on the day of the company outing (June 24, 2026).
Online and phone support will be available.

Please share this information within your organization as needed.

 2026-05-20 13:54

IMPORTANT: Update to Microsoft Office and macOS & iOS is required


We would like to inform you that, from 13 July 2026, Microsoft Office applications on devices running macOS or iOS may only function in read-only mode.
This affects devices with older versions of Microsoft Office and macOS or iOS

For these devices, it is essential to update both Microsoft Office and macOS or iOS to the latest versions.

For further information, please visit Microsoft at https://support.microsoft.com/en-us/office/update-microsoft-365-or-office-on-your-macos-or-ios-device-f418ae5d-bb5f-4078-b3d9-9340f5dd084e


Please communicate this information to your organization if necessary.