SCC ticket system: Restriction when searching in the web interface itsupport.scc.kit.edu (customers & agents)

• Server: linux.student.kit.edu
• Service: Internet presence for students - https://www.scc.kit.edu/dienste/9226.php
• Students with personal websites at KIT

• 01.10.24: Access to the linux.student.kit.edu server will be restricted and will only be possible within the KIT network from October 1, 2024. If you want to access the server from outside, you need a VPN connection.
• 31.03.25: The linux.student.kit.edu server will be decommissioned and will no longer be available from this date.

• From October 1, 2024, existing websites will only be accessible in the KIT network (VPN required for access from outside)
• From April 01, 2025, the service will no longer be available
• No special backup of data is required when the service is switched off. Data is stored in the user's home directory.
• Affected users will be informed by e-mail.

ORDER License change by Microsoft on 1.8.24: The A1Plus license (A1+) for the use of M365 services will no longer be available from August 2024.

DESCRIPTION The KIT will assign an A1 license to the affected guest and partner accounts (GuP). This means that those affected can no longer use MS Office365 applications (Word, Excel, Powerpoint...) as a desktop app. They need their own license from their organization or an MS Office 2021 LTSC installation via the local license servers at KIT (KMS).

AFFECTED Guest and partner accounts at KIT (GuP) that have activated MS Teams and are logged in to an Office application (DesktopApp) with the GuP account. All affected persons and their IT representatives were informed by e-mail on 26.6.24.

NOT AFFECTED Guest and partner accounts at KIT that already obtain Office365 via the local license servers at KIT (KMS) (Office 2021 LTSC).

WORKAROUND If Office365 applications are required for guests and partner accounts for business purposes, the responsible IT representatives/administrators can replace the Office365 applications with Microsoft Office 2021 LTSC. Alternatively, you can work within Microsoft Teams with the web-based Office applications integrated there or use an open source solution such as Libre Office.

AFFECTED
Service: KIT mails to Google addresses (@gmail.com / @googlemail.com)
Persons: Everybody sending or forwarding mails to google addresses

DESCRIPTION/ACTION
Mail to Google addresses detected by the KIT spam filter will be rejected more aggressively
Details see https://www.scc.kit.edu/en/services/e-mail/2024-google-mail.php

A misbehavior has been detected between a network switch type used at KIT South Campus and a Windows 11 update (version 22H2). Due to this misbehavior, the network port on the switch is automatically switched off.
As a result, the network connection or network access for the connected device is no longer available.
To enable network access, the data socket used must be communicated to the IT representative / IT admin of the OU so that he can apply for enabling via the SCC network team.

WORKAROUND
To prevent the network port from being switched off, the LLDP service can be disabled under Windows. This can be done manually (computer-specific) under "Network adapter properties". Furthermore, the SCC provides the group policy "SCC-FMC-LLDP_disable", which can be linked to the computer accounts and automatically disables LLDP under Windows. Unlocking of already blocked ports can be requested from the network team via the IT representative/IT admin of the OU.

AFFECTED
Windows 11 Nutzer mit Updatestand 22H2 (und voraussichtlich höher) in Verbindung mit spezifischem Netzwerk-Switchtyp

TECHNICAL DETAILS
As of Windows 11 update level 22H2, sending Link Layer Discovery Protocol (LLDP for short) packets on a specific type of switching causes a network loop detection service to trigger on the switch, automatically blocking the network port.

(translated with DeepL.com)