Remote Administration

Many inquiries concerning the work with the IT workstation computer, the IT services of KIT, and the software used (e.g., TeamViewer, see below) can be handled remotely by IT support. For this purpose, an SCC employee connects to the user's workstation computer using remote control software. The connection is only established if the users agree. Furthermore, remote support can also be provided using the MS Teams video chat function (sharing the screen of the workstation computer).