Our Services

• Acceptance of questions, requests and fault indications coming from KIT IT Commissioners, coworkers and students, as well as  guests and partners.
  You may contact us via email at servicedesk∂scc.kit.edu, through our ticketing system, or by telephone at +49 721 608-8000.
  Please also refer to our official opening hours.
   
• Consulting KIT IT Commissioners, KIT-coworkers and KIT-students concerning topics like:
  • Activation and management of KIT-Accounts (selfservice portal) and related things
  • General aspects concerning Print- and Plot at SCC
  • Mail configuration
  • Data storage and transfer ​​​and many more topics

Management of KIT accounts

• password management (change and reset of passwords for KIT-coworkers and -students)
• locking of KIT-accounts
• acceptance and administartion of applications allowing to access High Performace Computing machines
• management of special accounts you need to take part on courses running in the SCC-poolrooms trainingrooms)
• registering  of KIT-service- administration accounts
• Acception of certification application forms (KIT-CA) and personality check
• Organisation of handing out data information of data from former fzk- and university-fileserver