General

The Helmholtz Federated IT Services represent an IT service bundle that can be used by the community “ as they are”. These services can be used to complete the SCC's IT service as needed.

Please note: The service quality of a service is defined by the providers.

In addition to the providers, further information, such as description, support and documentation, can be viewed for each service provided in the HIFIS Cloud Service Portal.

For KIT members, the SCC also provides applications or services (e.g. Overleaf and Nextcloud bwSync&Share) which are also offered in the same or similar form within HIFIS by other providers/institutions of the Helmholtz Association.
Therefore, please inform yourself first on our service page  or in our service catalogue  about the services provided and offered by the SCC.

Included services

The HIFIS services are offered “as they are”. This means in most cases with “best effort” service quality. The SCC only supports the services operated by the SCC, which may also be part of the HIFIS portfolio.

Services not included

The SCC does not provide support for the applications and services that other institutions contribute to the portfolio (see service description).

Organizational requirements

Members of a Helmholtz institution can access Helmholtz Cloud Services via a federated authentication infrastructure (Helmholtz Login).